Backups Are Only Useful If They Can Be Restored
Most organizations have some form of backup in place. Far fewer have tested whether it actually works, know exactly what's covered, or have a clear plan for what happens when something goes wrong. Core Tech KC helps schools, nonprofits, and small businesses in Kansas City close those gaps with backup oversight, routine restore testing, and practical recovery planning that holds up when it matters.
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"As a nonprofit organization, reliability and responsible budgeting are critical. Seth has built and maintains a technology environment that is stable, secure, and easy for our staff to use. His clear communication and proactive maintenance allow us to focus on our mission."
The Problem With Most Backup Situations
The most common backup problem isn't that organizations have no backups. It's that nobody has verified whether recovery is actually possible.
Common situations Core Tech KC encounters:
- Backups that have been running silently for years with no one checking whether they're completing successfully
- No documented recovery time — nobody knows whether getting back online takes two hours or two weeks
- Cloud-only backups with no local copy, or local-only backups with no offsite redundancy
- Microsoft 365 or Google Workspace data assumed to be backed up by Microsoft or Google — not in the way most organizations expect
- Backup software that was set up by someone who is no longer available, with no documentation of what's covered and what isn't
- Restore testing that has never been performed — the backup exists, but whether it works is an open question
- No clear owner for the recovery process — when something goes wrong, nobody knows who does what
If any of those sound familiar, you have backups but you don't have confidence in recovery. Those are two different things.
What Backup & Disaster Recovery Support Includes
Backup monitoring and oversight
Routine review of backup jobs, completion status, and alert configuration. Making sure backups are actually running, completing successfully, and covering what they're supposed to cover. Catching failures before they become a recovery crisis.
Restore testing and validation
Scheduled restore tests to verify that backed-up data can actually be recovered. Testing files, databases, and system images — not just confirming that backup software shows a green status light. Documentation of what was tested, when, and what the result was.
Recovery planning and documentation
Clear documentation of what's backed up, where it's stored, how long recovery takes, and who owns each step of the process. A recovery plan that exists somewhere other than one person's memory and can be followed by anyone who needs to execute it.
Microsoft 365 and Google Workspace backup
Microsoft and Google offer retention and recovery features, but they usually don't provide the kind of independent, granular backup coverage most organizations expect. Third-party backup coverage for Exchange Online, SharePoint, OneDrive, Gmail, and Google Drive closes that gap.
Business continuity planning
Practical planning for extended downtime scenarios — what operations continue, what gets deferred, and what the minimum viable technology environment looks like during a recovery. Framed for small organizations, not enterprise disaster recovery programs.
Backup gap assessment
For organizations that aren't sure what's actually covered, a structured review of existing backup configurations, coverage scope, and recovery documentation. Delivered as a clear assessment with specific gaps identified and prioritized.
Common Outcomes
The goal is not just to have backups. It's to know recovery will work when you need it.
- Confidence that backups are running and completing successfully
- Verified restore capability — tested, not assumed
- Clear documentation of what's covered and how recovery works
- Microsoft 365 and Google Workspace data covered by third-party backup
- A recovery plan that can be executed by anyone, not just the person who set it up
- Leadership and boards with an accurate picture of recovery capability and risk
Who This Is For
Schools
Need to protect student data, server infrastructure, and cloud environments — and demonstrate to leadership and boards that recovery is actually possible.
Nonprofits
Can't afford extended downtime and need to protect critical operational data without enterprise-level backup complexity or cost.
Small businesses
Grown their IT environment without ever establishing a structured backup and recovery process — and want to close that gap before something goes wrong rather than after.
Core Tech KC is a good fit for organizations that want backup oversight and recovery confidence built into their IT environment. It's usually not the right fit for organizations that need enterprise-scale disaster recovery infrastructure or 24/7 recovery operations centers.
Related Services
Start With a Free IT Review
Not sure whether your current backup situation is actually solid? The free 30-minute IT review is the right starting point. Share what you have in place — Seth will review it and give you a straight answer on what's covered, what isn't, and what the highest-priority gaps are.
Response within one business day.